Metro Cruise Services LLC

About Us

Metro Cruise Services is a leading provider of cruise terminal operations, ground handling, and guest logistics across North America. With a strong reputation for operational excellence, safety, and service precision, Metro supports some of the world’s most recognized cruise brands with seamless port experiences. As part of the Nautilus family of companies, Metro brings over a century of waterfront expertise and a commitment to continuous improvement at every port we serve. In San Francisco, we are proud to have been managing the cruise terminals at Piers 27 and 35 on behalf of the Port of San Francisco for more than 2 decades, servicing visiting cruise ships as well as hosting events through our subsidiary Metro Events.